Privacy Policy

last updated: 12/08/2025

at ross and reed, your privacy is important to us. this privacy policy explains how we collect, use, and protect your personal information when you visit our site, use our services, make a purchase, or otherwise interact with us (collectively, the “services”). by using our services, you agree to the practices described here. if you do not agree, please do not use our services.

company information

Company Name: Ecom Lions
Business Address: De entree 201, 1101HG Amsterdam, The Netherlands
Company Number: 88005119 
Email: info@rossandreed.com
Instagram: @rossandreedclothing
Pinterest: @rossandreed

information we collect
we collect information to provide and improve our services, process orders, and communicate with you. this may include:

  • device information: web browser, ip address, time zone, cookies, and browsing behavior.

  • order information: name, billing and shipping address, payment details, email, phone number.

  • customer support information: details you provide when contacting us.

how we use your information
we use your information to:

  • process orders and payments

  • communicate about your orders or inquiries

  • prevent fraud and protect security

  • provide updates, offers, and marketing, according to your preferences

how we share your information
we may share your information with:

  • vendors or partners providing services on our behalf (e.g., payment processors, shipping providers, customer support, cloud storage, data analytics)

  • business and marketing partners, including advertising platforms, consistent with their privacy policies

  • affiliates or within our corporate group to operate our business

  • third parties as required by law, for legal compliance, or to protect rights

user-generated content
any content you post publicly, like reviews, is visible to everyone. we cannot guarantee the privacy or security of information you choose to make public.

third-party websites and links
our site may contain links to third-party sites. we are not responsible for the privacy or security of those sites. please review their policies before sharing personal information.

children’s privacy
our services are not intended for children under 16, and we do not knowingly collect personal information from children. if you believe a child has shared information with us, contact us to request deletion.

security and retention
we take reasonable measures to protect your information, but no system is completely secure. we retain personal information as long as necessary to provide services, comply with laws, or resolve disputes.

your rights
depending on your location, you may have rights to:

  • access, correct, or delete your personal information

  • request portability or restrict processing

  • withdraw consent

  • manage marketing communications

we may need information to verify your identity before responding to requests. we do not discriminate against users exercising these rights.

international users
your information may be processed outside your home country, including in the united states, by our staff or third-party service providers. we use recognized mechanisms to protect your data when transferring internationally.

complaints
if you have concerns about our handling of your information, contact us at info@rossandreed.com. you may also reach out to your local data protection authority.

contact us
for questions about privacy or this policy: